Terms of Service

Last updated: October 1, 2025

1. Acceptance of terms

By accessing or using Luxstie services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you must not use our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use Luxstie. By using our services, you represent and warrant that you meet these requirements.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of unauthorized access or security breaches.

4. Acceptable use

You agree not to misuse our services. Prohibited activities include but are not limited to:

  • Sending spam, phishing, or unsolicited commercial messages.
  • Using purchased, rented, or scraped email lists.
  • Attempting to probe, scan, or test system vulnerabilities without authorization.
  • Engaging in any activity that disrupts or harms the integrity of our infrastructure.

5. Payment and billing

If you subscribe to paid services, you agree to provide accurate billing information and authorize us to charge fees according to your chosen plan. Fees are non-refundable except as required by law or stated in specific service terms.

6. Service levels and support

We strive to provide reliable services, but do not guarantee uninterrupted uptime. For enterprise customers, service level agreements (SLAs) may apply. Standard support is provided through our Support page; SLA support requires an enterprise plan.

7. Intellectual property

All intellectual property rights in Luxstie services and content remain with Luxstie and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the services subject to these terms.

8. Termination

We may suspend or terminate your access if you breach these terms, fail to pay fees, or engage in prohibited activities. You may terminate your account at any time by contacting support. Certain obligations (payment, confidentiality, indemnification) survive termination.

9. Disclaimers and limitation of liability

Luxstie provides services "as is" without warranties of any kind. To the maximum extent permitted by law, Luxstie is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold Luxstie and its affiliates harmless from claims, damages, liabilities, and expenses arising out of your use of the services or violation of these terms.

11. Governing law and disputes

These terms are governed by the laws of the jurisdiction where Luxstie is incorporated, without regard to conflict of laws principles. Any disputes shall be resolved in the courts located in that jurisdiction.

12. Changes to terms

We may modify these Terms of Service from time to time. Material changes will be communicated by notice on our website or by email. Your continued use of the services after changes take effect constitutes acceptance of the updated terms.

13. Contact

If you have questions about these Terms, please contact us at legal@luxstie.com.